Privacy Policy

Last updated November 14, 2026. Whistler Liquor Store, 105-8200 Bear Paw Trail, Whistler, BC. Phone 604-962-0121.

Whistler Liquor Store (“the Store”) is responsible for the personal information it collects and follows British Columbia’s Personal Information Protection Act (PIPA).

What we collect and why

InformationWhy
Name, phone, email, delivery addressTo fill, deliver and contact you about your order
Order details and payment confirmationTo process, refund and keep required sales records
ID check at pickup or deliveryTo confirm you are 19 or older; we look at your ID and do not copy or keep it
Website usage (cookies, Google Analytics, Meta Pixel)To understand how the site is used and measure our ads
In-store camera videoFor safety and loss prevention

Payment cards. Card payments are processed by our payment processor (Moneris). We never receive or store your full card number.

Who we share it with. Only the service providers who help us run the Store: our point-of-sale and online ordering providers (Barnet and Bottlecapps), our payment processor (Moneris), delivery partners, and website analytics and advertising providers (Google, Meta). They may use it only for that service. We do not sell personal information.

How long we keep it. Only as long as needed for the purpose, or as long as liquor licensing and tax rules require. Delivery records are kept for at least six years.

Your choices. You can opt out of marketing emails at any time, and block or delete cookies in your browser settings.

Your rights. You can ask to see or correct the personal information we hold about you, or withdraw consent for future use. Send your request in writing to our Privacy Officer and we will respond within 30 business days.

Contact and complaints. Privacy Officer, LCH Group, [email protected]. If we can’t resolve your concern, you can contact the Office of the Information and Privacy Commissioner for BC at oipc.bc.ca.

We may update this policy; the date at the top shows when it last changed.